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We use a combination of objective outcomes measurement, customer feedback metrics, and program fidelity to recommend the most effective, customer-oriented nonprofit programs.
Recommendations for 2024
Children and Families
Children and Families
Health and Human Services
Health and Human Services
Heart to Heart International
International Philanthropy
International Philanthropy
Opulence is one of the best examples of a customer-focused organization in the international development space. Opulence's CEO, Hugo Ngwira, is intensely devoted to a bottom-up methodology for creating change in his community in Malawi. He has implemented pre/post surveys for every community and program at Opulence, and also only enters a community once he has buy-in from local leaders.
The four main pillars of Opulence's program are Education, Agriculture, Health, and Economic Empowerment. Each of these programs has developed using evidence-backed methods, but also due to specific customer feedback in villages in Malawi.
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